Logical Levels to make an educational diagnosis

How do you use the information about a learner and translate that into an appropriate educational plan? It can be tricky, and requires considerable thought and ingenuity.

First, sum up the learner. Second, is there a problem? Third, define the problem. Fourth, make an educational diagnosis. This sheet gives you some ideas as to how to do that.

Try some of these questions out. They are for you the Trainer. Helps to do this with a buddy. Modify them to make them work for you. Try out some new questions that reflect more your own personality.


  • When did this happen?
  • Where was it?
  • What was the context?


  • Can you tell me what happened?
  • What did you see?
  • What did you hear?
  • What were people doing or saying?
  • How did you feel?
  • What were others feeling?


  • What do you think of that?
  • What sense do you make of it?
  • What does it mean to you?
  • How do you understand what happened?
  • What mental maps, structures or frameworks are you using as you think about it?

Beliefs and Values

  • Why do you think as you do about it?
  • Why is it important to you?
  • What’s right in this situation?
  • What’s important to you here?
  • What values do you bring into this situation?
  • What beliefs are getting in the way here, limiting you?


  • Who are you in this situation?
  • What roles are you playing?
  • What metaphors can you come up with to express yourself?
  • In this situation, you are like a …………?


  • Who else is relevant to you in this situation?
  • What is the significance of those relationships?
  • What do those others mean to you?
en English