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- SYNERGY ARCHIVE
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- System 6000 Sophies and templates
- Synergy macro keys using Macro Express
- Macros: make your computer do the work!
- System 6000 macros
- System 6000 archive
- InPS VISION
- MACROS
- 10b Macro Express
- 11b Macro Express
- 12b Macro Express
- 15b Macros Express Demonstration
- 16b Macros Express Demonstration
- 17b Macro Express
- 19b Macros Express Demonstration
- 20b Where Can I Find Out More?
- 02b Macros for Speed
- 03b Why Are They Useful?
- 04b Some Examples
- 06b What Software Do I Need?
- Can I Use Them With My Clinical System?
- Cut-out Template for Function Keys
- 09 Macro Express
- 12 Macro Express
- 13 PPT Slide
- 14 Macros Express Demonstration
- 15 Macros Express Demonstration
- 16 Macros Express Demonstration
- 17 Macro Express
- 18 Macros for Speed
- 19 Macros Express Demonstration
- 20 Where Can I Find Out More?
- 21 Macros for Speed
- 02 Macros for Speed
- 03 Why Are They Useful?
- 04 Some Examples
- 05 PPT Slide
- 06 What Software Do I Need?
- Can I Use Them With My Clinical System?
- Cut-out Template for Function Keys
- Ready-made macros
- 10 Macro Express Slide
- 11 Macro Express
- Macros for Speed in System 6000
- Katie Law’s poems
- 01 Macros for Speed in System 6000
- Read Codes
- GP Training
- TPD resources – misc
- GP TRAINER
- GP Trainer development
- RUNS and TENS
- Formative Assessment
- Possible issues with new GP trainees who have no experience of general practice in the NHS
- How good are you at doing Random Case Analysis
- Objectives of training
- Staff Trainee Assessment Rating (STAR)
- Before the trainee starts
- Sheffield Assessment Instrument for (referral) Letters (SAIL)
- Training tools
- Some Reading for GP training
- Trainer-trainee relationships
- GP trainee training plan
- Writing a reference
- Ideas and possibilities for education in training practices
- GP TRAINEE
- Why half day release? (HDR)
- CLINICAL TOOLS
- A view of general practice from 1923
- Mentoring scheme for GP trainees
- CURRICULUM
- Appraisal
- Appraisal Process
- PPDP – personal professional development plan
- Hallmarks of a good PPDP
- Practice professional development planning (PPDP)
- Practice Professional Development Plans (PPDP)
- PPDP – how it works in the wider context
- PPDPs – reflective questions for practices
- A framework for PPDP
- Quick notes for appraisers
- Multi-Source Feedback (MSF)
- What makes a good PDP?
- Your Probity
- Good Medical Practice
- Your Health
- Appraisal and PDPs
- The appraisal interview – notes for the appraiser
- 7 steps to appraisal
- Introducing challenge into appraisal
- What makes a good FORM 4?
- Clinical Pictures
- Computer in the Consultation
- Mentoring
- Paired listening and group listening
- What a mentor should NOT do
- Reading list on mentoring in GP
- Elements of a good action plan: SMART + support
- Developmental cycle
- Developmental interviewing
- Educational aspects of mentoring
- Egan’s skilled helper model
- Ethical issues
- Giving constructive feedback
- Issues during mentoring
- Listening
- The positive benefits of mentoring
- Caplan’s crisis model
- Guidelines for co-tutors
- NLP
- Some NLP treatment paradigms
- NLP ‘quotes’
- The ‘Meta-model’
- New behaviour generator
- Dealing with difficult people using NLP
- Operating principles
- NLP Outcomes
- Building rapport in NLP
- NLP Representational systems
- Resource Anchoring
- NLP – rules for being human
- An overview of NLP
- About neuro linguistic programming (NLP)
- NLP in the consulting room
- Communication Skills
- CONSULTATION MODELS
- The Consultation Sieve
- The Health Belief Model
- The Disease-Illness Model (1984)
- The Biomedical Approach
- Consultation Models & Theory
- The BATHE model
- TELEPHONE CONSULTATIONS
- BALINT
- ANALYSING THE CONSULTATION
- Explaining things
- Use of videotaped consultations in summative assessment of GP trainees
- Rules for discussing video consultations
- Video for consultation teaching & assessment
- Consultation Videotape Assessment by Cox
- Illness behaviour questionnaire – why now?
- GP trainee patient-problem-management log
- Methods of analysing the consultation
- Communication skills teaching
- Agenda-Led Outcome-Based Analysis (ALOBA)
- Leicester Assessment Package for video consultation
- Consultation Satisfaction Questionnaire
- Tips on joint consulting
- Video allergy
- COMMUNICATION MICROSKILLS
- VAK and accessing minimal cues
- The doctor’s feelings in the consultation
- Reassurance
- Motivating People
- Motivational Interviewing
- How to structure a consultation
- Developing rapport
- Screening for other problems
- Shared Decision Making
- Non-verbal communication
- Open questions
- Understanding the patient’s perspective (ICE)
- Ideas, Concerns and Expectations
- Beginnings
- Little words that make a massive difference
- COMMUNICATION SKILLS THEORY
- What are your zones of comfort, challenge and fear?
- What is psychodynamic thinking?
- Patient-centredness – Mead & Bower
- Patient-centred consulting
- Pattern recognition – more things
- Narrative in medicine
- Narrative Based Medicine
- Maslow’s hierarchy of needs
- Illness behaviour
- The Cycle of Care
- Barriers to effective consultations
- Why patients come in – 10 questions to answer
- Are there problems in communication between doctors and patients?
- Why teach communication skills?
- Is there evidence that communication skills affect outcomes of care?
- Pattern recognition
- Communication problems between doctors and patients
- Evidence to support listening
- Building a supportive climate
- Research evidence on ending the consultation
- Evidence that rapport building skills make a difference
- SPECIFIC SCENARIOS
- The Angry Patient
- Uncertainty
- Manipulative patients 2
- Manipulative patients 1
- Heartsink patients
- The Frequent Attender
- The Dysfunctional Consultation
- Handling difficult patients
- Patient dependency on the doctor
- Bereavement
- Communication with children
- Breaking bad news
- The Anxious Patient
- CALGARY CAMBRIDGE MODEL
- The Calgary Cambridge framework
- A structure to the consultation
- Calgary Cambridge – the communication process
- PROBLEM BASED INTERVIEWING (PBI)
- Transactional Analysis
- Working with your working style
- Take charge of your time
- The internal dialogue and trackdown
- Parent shrinkers
- Staying OK
- Stroking
- TA structure
- Keeping people & Karpman Drama Triangle
- Life positions – I’m okay, you’re okay
- Parent-stoppers
- Knowing and doing
- Drivers
- Parent, Adult & Child ego states
- Feelings in TA
- Transactional analysis – intro
- Conflict
- Do and don’t messages in TA
- Using Transactional Analysis to handle a complaint
- Building children
- Requirements for change
- Adult vs Parent protection
- The OK grid and assertiveness
- Trainees in Difficulty
- Discipline in general practice
- Tackling Trainee difficulties
- RDMP model – diagnosing the problem
- Managing Trainees in difficulty
- Learners, Students and Trainees in difficulty
- Learner difficulties, issues and problems
- Identifying, preventing and tackling trainee problems
- When trainees struggle – the aetiology of errors
- English language problems in GP Trainees
- Logical Levels
- Logical Levels to make an educational diagnosis
- Feedback
- Feedback Proforma (for teaching)
- Giving feedback
- Rich Bregazzi on feedback
- Feedback for learning
- Action pack for giving and receiving feedback
- Feedback resources
- Non-judgmental feedback
- Pendleton’s rules
- Tips for giving feedback more effectively
- Giving feedback on consultation performance
- Giving & Receiving feedback
- Educational Theory
- LEARNING ENVIRONMENTS
- EDUCATIONAL METHODS
- Tasks for teaching
- Teaching: philosophies, principles and practices
- Using VAK representational systems in teaching
- Skill acquisition
- Task-based learning
- Teaching skills
- Random Case Analysis – notes for trainers
- On making sense of ideas
- Random Case Analysis – type of questions
- Microteaching
- 2 minute teaching
- Tasks for teaching
- The Disney Method
- FUNDAMENTAL EDUCATIONAL THEORY
- Principles of adult learning – Knowles
- Attributes of a good teacher
- General Guidance for Teaching
- Miller’s pyramid & prism
- Models of Teaching
- The Learning Cycle
- The Learning Cycle – revisiting
- Developing Aims and Objectives
- The Learning Cycle
- The Johari Window
- Bloom’s taxonomy of learning domains
- The 3d Curriculum Model
- PBL – Problem Based Learning
- PBL – advantages and disadvantages
- A starter bibliography about PBL
- Maastricht 7-step sequence for PBL
- PBL example scenario
- PBL – guidance on producing trigger material
- ADULT LEARNING
- Leadership
- LEADERSHIP THEORY & MODELS
- Leadership and Teamwork Workshop
- The Risk Thermostat
- Leadership Styles
- Management vs Leadership
- Five facets of you
- Belbin
- LEADERSHIP SKILLS
- Medical Leadership Competency Framework
- Ten characteristics of the servant leader
- Leadership skills for success
- Negotiating skills
- Negotiation models
- Prioritising – the priorities quadrant
- Life coaching exercise
- Influencing
- Hard skill-based questions for would be leaders
- Empathy
- Leadership challenges
- Making decisions
- CHANGE MANAGEMENT
- Role-play
- Sit-out
- SWOT analysis
- Synetics
- Impact grids
- How people respond to change
- Ishikawa fish analysis
- Change questions
- Pareto analysis
- Polarity
- Brainstorming
- Domainal mapping
- Force Field Analysis
- 7 HABITS OF HIGHLY EFFECTIVE PEOPLE
- Manchester Rating Scales
- 17 MRS – Professionalism 2: Involvement
- 18 MRS – Professionalism 4: Working with colleagues
- 19 MRS – Personal development
- 02 MRS – History taking: Special Skills
- 03 MRS – Physical examination 1: General observation
- 04 MRS – Physical examination 2: Considerateness
- 05 MRS – Physical examination 3: General approach
- 06 MRS – Problem definition 1: “Hypothesis formation”
- 07 MRS – Problem definition 2: “hypothesis testing” (the diagnostic process)
- 08 MRS – Problem definition 3: Coping with complexity
- 09 MRS – Problem definition 4: Practicality
- Appendix F – Emergency care
- 00b At a Glance Guide
- 00c Index
- 00a Introduction & History
- 01 MRS – History taking: General
- 10 MRS – Management 1: Coping with uncertainty
- 11 MRS – Management 2: Using community resources
- 12 MRS – Management 3: Prescribing (a) Technical
- 13 MRS – Medical Records
- 14 MRS – Emergency care 1: Initial assessment
- 15 MRS – Emergency care 2: Management
- 16 MRS – Professionalism 1: Availability
- Appendix A – Professionalism: communication
- Appendix B – Physical examination
- Appendix C – Management: referral
- Appendix D – management: prescribing
- Appendix E – Medical records
- MRCGP
- CBT
- Prescribing & Therapeutics
- Practice Management
- How all organisations work
- Dealing with the Media
- Critical incidents & Significant events
- Teamwork
- Time management
- 7 questions for practice development
- How to Handle Complaints
- Culture & Diversity
- Culture in the Workplace
- Equality and Diversity – definitions
- Motivating colleagues in the workplace
- Top tips for managing your new practice manager
- Groups
- Group Games
- Test Yourself
- URTI
- TELEPHONE TRIAGE
- infant earache & antibiotics
- visit grumpy boy
- woman with chest infection
- old lady feeling off
- 19 year old sore throat
- 3 year old feverish
- elderly with tia
- pv bleeding
- 10 month baby miserable
- SPEECH PROBLEMS
- SLEEP PROBLEMS
- PARKINSONS
- PALLIATIVE CARE
- ISCHAEMIC HEART DISEASE
- LINDA’S DAD
- HYPERTENSION
- ETHICS
- insurance reports
- nhs budgets
- psa test
- retrobulbar neuritis
- drug reps
- needlestick injury
- epilepsy
- HIV patient wont tell partner
- HIV patient for surgery
- remove from medical notes
- doctor mistake
- confidentiality
- mum wants to see records
- euthanasia
- DOMESTIC VIOLENCE
- Domestic Violence 2
- Domestic Violence 2 (answers)
- Domestic Violence 3
- Domestic Violence 3 (answers)
- Domestic Violence 4
- Domestic Violence 4 (answers)
- Domestic Violence 1
- Domestic Violence 1 (answers)
- CRYING BABY
- CHILD DEVELOPMENT
- jason and speech
- jason and speech (answers)
- charlotte and walking
- charlotte and walking (answers)
- richard and tantrums
- richard and tantrums (answers)
- andrew and speech
- andrew and speech (answers)
- CLINGY CHILD
- CHD
- Medical Complexity
- Alcoholic Mum
- Child Protection
- Uncertainty, Complexity, Chaos & Risk
- DISCLAIMER
- Personality & Learning
- Reflection
- Ethics
- TUTORIALS – general areas of GP
- Tutorial Theory
- Looking After Ourselves
- Mindfulness
- Don’t sweat the small stuff… and it’s all small stuff
- 10 ways to make better decisions
- Avoid burnout
- Full catastrophe living
- Guilt versus shame
- Values
- What you see isn’t always what you get
- Sanskrit salutation to the dawn
- Just for today
- Rules for being human
- Assertiveness
- The 4 Characters – Aggressive, Passive, Indirectly aggressive & Assertive
- Body language in assertiveness
- The Broken Record
- Confrontation
- Constructive criticism
- Criticism
- Assertiveness – overview
- Negative enquiry
- Saying no
- Verbal behaviour in assertiveness
- Self-deception
- Attitudes, Values and Beliefs (AVB)
- TUTORIALS – clinical
- gout-calc
- Neurology
- Urology
- Respiratory
- Psychiatry
- Paediatrics
- Behavioural problems in children
- Child Protection
- Screening for congenital heart disease
- Child Development & their Milestones
- Faltering growth in children
- Speech Development Milestones in Children, Stammering & When to refer
- Orthopaedics
- Ophthalmology
- Gynaecology
- ENT
- Dermatology
- Cardiovascular
- Miscellaneous Clinical Topics*
- EBM, Audit & Statistics
- MEDICAL STATISTICS
- AUDIT
- ABC of audit
- Audit assessment form
- Basics of Medical/Clinical Audit
- Examples of clinical things to audit
- Research/Audit
- Screening Criteria for a Medical Screening Programme
- EVIDENCE BASED MEDICINE (EBM)
- Appraisal of a study
- Critical Reading
- Hierarchy of evidence
- Medline searching
- Methodological filter grid
- Methodological filters
- Are the results of this diagnostic study valid?
- Are the results of this economic analysis valid?
- Are the recommendations in this guideline valid?
- Are the results of this harm study valid?
- Is this evidence about prognosis valid?
- Are the results of this single study valid?
- Are the results of this systematic review valid?
- The 4 elements of well-built clinical questions
- The Educational Prescription
- SITEMAP
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