|Many patients find the doctor is someone who is difficult to make genuine contact with.||The doctor is openly available and patients consult him/her readily.|
|Has little understanding of this.||Attempts to do this but is not yet skilful and sometimes runs into difficulty.||Attempts to do this and is usually successful but recognises his/her limitations.||Perfect|
|(b)||Uses consulting time with proper flexibility.|
|(c)||.Accepts and adjusts to variations in workload.|
Notes for raters
This area of behaviour is best assessed by direct observation together with feedback from practice staff.