- Confidentiality
- Respect for group members
- Encourage participation
- Listening to other people's point of view
- Appreciating OK to talk / listen
- Communication - effective
- Constructive criticism / praise
- Owning statements
- Problem as problem not person as problem
- Respect other group members
- Inform if absent
- Feedback from sessions honest and constructive
- Timekeeping - start and end
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