Critical incidents

Significant events have an incidental and interpretable critical reason for existing…

Critical Incidents

Critical incidents are often defined practically by the extent to which they fit in with our existing ‘cognitive structures’.

For every situation in which we find ourselves, there is the possibility for ‘cognitive conflict’ - in which the many fragments of understanding and insight that we possess through intuition and experience and knowledge are brought to bear on assessing whether a situation is ‘reasonable’ or not.

If the situation matches your cognitive framework, then the situation is judged to be ‘reasonable’. If it doesn’t fully match or has certain mismatches, then it’s judged to be ‘surprising’.

If there is no match, then it’s judged to be a ‘critical incident’.

Definitions from research

Translating this into actual practice, what does it mean for you?

So how can you properly use critical incidents in order to get better?

If in reflection, you identify a ‘critical incident’, try to analyse it and its effects systematically:

Pedagogy is the study of the methods and application of educational theory to create learning contexts and environments.