Educational aims
- To explore attitudes to minor illness in general practice
Objectives
- Definition of minor illness.
- Reasons for consulting with a minor illness.
- Awareness of hidden reasons for consulting - ticket of admission.
- Use of consultation far doctor's agenda - Stott & Davies equation.
- Handling the problems encountered with this type of consultation:
- Explanation and reassurance.
- Patient demand eg: antibiotics.
- The sore throat. What is tonsillitis?
- Recurrent consultations for minor illness.
- Children vs adults.
Outline
- Definition of minor illness
- Scenarios
- confidence
- explanation
- being positive
- prognosis
- understanding
- positive reassurance
- checking out
- hidden agenda
- negotiation
- trust
- pen door
Resources:
- URTI action plan
- Guide to infectious diseases med037
- Common diseases gen028
- The nature of family practice gen023 part 4 nos 309,310
- URTI problem patients
- Initial reference: Markovitch, Howie, Josse: URTI in children. BMJ 1981: 283, 889-92