• Knowing your emotions
  • Managing your emotions
  • Motivating yourself
  • Recognising emotion in others
  • Handling relationships

>>>>> positive impact on others


Self awareness

  • Understand my own strengths,
    weaknesses, needs and drives
  • Recognise how feelings affect me
  • Openness to feedback for development
  • Confidence based on real strength

Social awareness

  • Listen to others
  • Understand others' perspectives
  • Sense how others are feeling
  • Empathise at a group level,
    eg understand how a particular organisation or team works

Self management

  • Manage feelings and impulses
  • Choose words carefully
  • Avoid hasty judgements
  • Follow through on promises
  • Be open to new ideas and adaptable in the
    face of new situations
  • Motivate self to achieve
  • Take action to make the most of
    opportunities in the future

Relationship management

  • Recognise others' specific strengths
  • Inspire and motivate others
  • Overcome obstacles that prevent improvements
  • Nurture relationships
  • Promote a friendly, co-operative climate



Emotion = to move

  • Sad
  • Mad
  • Glad
  • Scared


  • Anger
  • Sadness
  • Fear
  • Enjoyment
  • Love
  • Surprise
  • Disgust
  • Shame


  • Anguish
  • Ecstasy
  • Desire
  • Terror




Mark Rothko


The master aptitude

Channelling emotions towards a productive end

Good moods


"Believing you have both the will and the way to accomplish your goals, whatever they may be"



Approaching failure in terms of how to handle it rather than worrying what might go wrong


Get into flow by

Strained concentration > increased cortical activation > increased anxiety > decreased performance

Person styles for dealing with emotions

Multiple intelligences


How to learn

Emotional relearning

The helpless person who thinks "I'm dead" in a dangerous situation is more susceptible to post traumatic stress disorder (PTSD) - the feeling that ones life is in danger and there is nothing that can be done to escape it. These symptoms of learned fearfulness can be accounted for by changes in the amygdala:

This can result in fear conditioning - something not threatening becomes dreaded and associated with something frightening. This normally subsides with time and natural relearning. By reliving the trauma safely, the memory gradually becomes desensitised.

While we cannot decide when we have emotional outbursts, we have control over how long the last. Trauma memories can be visited like any other memory rather than erupt uncontrollably.


Moods that typify our emotional life:

Key ingredients of active prevention programs

The self science curriculum

EI resources

Emotional intelligence

Emotional intelligence

Further emotional intelligence resources

Reference: Emotional Intelligence - Daniel Goleman