4 key parts

  1. Self esteem - Feeling good about yourself
  2. Self knowledge - How you feel and that you would like to happen
  3. Respect for others - Listening to feelings and needs
  4. Clear communication


Think about yourself

I have the right...

  • To be me
  • To be treated as an equal
  • To ask for what I want
  • To an opinion
  • To disagree
  • To be wrong
  • To say "I don't understand"
  • To make decisions
  • To express my feelings and say what I feel
  • To be independent
  • To choose
  • To be assertive
  • To be treated as a person
  • To be consulted and involved
  • To be human
  • To instigate progress/development/change
  • To change my behaviour
  • To be a PHCT member

 

Assertiveness helps you identify what your needs are

Assertiveness in communication

Guilt is a waste of energy

  Assertive Aggressive Passive
Appearance relaxed tense apprehensive
Posture upright domineering collapsed
Eye contact direct staring minimal
Facial expression responsive taut fawning
Hands relaxed agitated limp
Voice confident strident hesitant
  efficient

honest

critical

argumentative

macho

critical

indecisive

impatient

timid

apologetic

indecisive

Some assertive rights to consider


Assertive skills training reading list