1. Briefly clarify any matters of fact.
  2. The doctor on the video goes first and must discuss first what he did well.
    • Ask: what did you do well?
  3. Observers then discuss what he did well.
    • Ask: what did he do well?
  4. The doctor on the video then describes what he did not do well and recommendations for change.
    • Ask: how would you have done it better?
  5. Observers then discuss what he did not do well and recommendations for change.
    • Ask: how could he have done it better?

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