The performance management model

A focus on achieving the defined goals as laid out in the practice development plan. Team leaders monitor performance and know what is going on within their area of responsibility, and every team member has a clear understanding of what is expected of them. This requires regular and constructive dialogue and requires everybody to take responsibility for their own performance.

This should result in well motivated teams who are able to identify their own training needs.

Monitoring of this process is required to ensure that the team is moving towards the defined goals:

Non-judgemental feedback
Managing change
Modifying behaviour

Benefits:

Confidence improves
Sharing good practice
Identifying training issues
Boosting self-esteem
Reduces isolation
Creates ownership