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The consultation

Consultation theory Anger management Anxiety Assessing needs - ten questions to answer Balint Barriers to effective consultation Bereavement Breaking bad news Cognitive behaviour therapy Cognitive therapy Comfort, challenge or fear? Communication with children Confidentiality Consultation theory Cycle of care Dependency Dysfunctional consultations Equipoise and sharing risk GP registrar log Handling difficult customers Illness behaviour Illness behaviour questionnaire Manipulative patients? Manipulative patients - behavioural strategies they may use Minimal cues Motivation Motivational interviewing Narrative based medicine Patient-centredness Patient-centred consulting Pattern recognition Problem patients: the loader Psychodynamic thinking Reassurance Telephone consultation Telephone triage Improving telephone triage techniques Touching feelings in the consultation Uncertainty Coping with uncertainty

Consultation models Anthropological approach Biomedical approach (including Stott and Davies) Consultation sieve Disease-illness model Health belief model Byrne and Long - the primary care consultation Calgary Cambridge Cycle of care The disease-illness model Equipoise Intervention analysis Health belief model Helman's folk model of illness Maslow’s Hierarchy of Needs Neighbour’s model Pendleton Problem based interviewing The sociological approach The social-psychological approach Target behaviour in the consultation The tasks of a GP within the consultation The three function approach Triaxial model - physical, social and psychological Transactional analysis

• Brad Cheek: last updated Dec 2006
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