The enhanced Calgary Cambridge guide to the medical interview
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Kurtz SM, Silverman JD, Benson J and Draper J (2003) Marrying Content and Process in Clinical Method Teaching: Enhancing the Calgary-Cambridge Guides
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Academic Medicine 78(8):802-809
The basic framework

The expanded framework

An example of the interrelationship between content and process

Revised content guide to the medical interview

The Calgary—Cambridge framework
Calgary—Cambridge guide to the medical interview - communication process